Reinigung
Clean the charging port and speakers when dirt may be the cause rather than a defect.
For you · Smartphone & tablet
Smartphone & tablet repair by mail.
Battery replacement, display, rear cover, charging-port and speaker cleaning plus device protection – available throughout Germany by mail with approval before additional costs.
Typical work
Akku
Battery replacement on suitable models after checking model, part price and condition.
Display
Display repair or replacement depending on the model and with a prior price estimate.
Rückseite & Module
Rear covers and selected camera, speaker, microphone or flex components depending on the model.
Geräteschutz
Fit a case, screen protector or privacy screen either separately or directly after a repair.
Included scope
Predictable repairs, cleaning, wear parts, housing parts and modular replaceable components.
Case-by-case assessment
Complex board-level faults, data recovery, biometric special cases and severe liquid damage.
Part options
Depending on the manufacturer and model, genuine parts, suitable genuine/refurbished parts or high-quality compatible replacement parts may be offered. The specific option is stated before the repair.
Calibration & software
If a manufacturer requires diagnostics, configuration or calibration after replacing a part, this is included in the repair process for supported models.
Ablauf
Assess first. Then approve.
Request
Briefly provide the device, model and fault.
Einsenden
Pack securely and ship after receiving confirmation.
Assessment
Work, parts and price are clarified where needed.
Repair
Additional work is only carried out after consultation.
Send in a phone for repair
Send in a smartphone or tablet for repair.
You do not need to visit in person. Describe the model, damage and requested service in the request. After an initial assessment, you receive the shipping information and can send the device securely.
Typical cases
Battery replacement, display or rear-cover damage, dirty charging ports, speaker problems and selected modular components are among the most common requests.
Before shipping
If the device still works, make a current backup and leave unnecessary accessories at home. Do not send login details unless requested. Do not send devices with a swollen, visibly damaged, leaking or unusually hot battery by normal parcel service; contact us first.
FAQ
Smartphone & tablet questions
Can I simply send my phone in for repair?
Yes. ReparARTur is designed as a mail-in service. Please send a request first so the device, fault and expected process can be assessed. You will then receive the shipping information.
Do I need to provide an unlock code?
Usually not. If an unlocked device is needed for functional testing, this is agreed in advance. Do not send credentials unless specifically requested.
Are original parts available?
It depends on the manufacturer, model and availability. Before the repair, we transparently clarify whether a genuine part, a suitable genuine/refurbished part or a high-quality compatible alternative can be used.
Will water resistance remain?
After opening a device, the original manufacturer seal cannot be guaranteed in general. This is taken into account for affected models.
What happens if the price increases?
Additional work or a higher price is not carried out without prior consultation.
Wichtig: For displays and batteries, the final price depends heavily on the model, part quality and availability. The selected replacement-part option is recorded before the repair.